Sentle’s mission is to put the ‘Customer Relationship’ back into CRM and in turn make client management and communication a breeze via intuitive and engaging features and functionality.

At Sentle we understood that one of the key elements to any successful relationship is communication and so we built a product with communication at its core. By integrating multi-channel communication features (SMS, Voice, Email and Social) with class leading organisation features, Sentle was designed to be the only product you’ll need to successfully manage and engage with your clients and customers.

Features

Contact Database

Integrated Telephony

SMS

Emails

Tech

AWS

Web App

API’s & Data Storage

Clients

Loughborough University

Inbos

Year

2017

What it does

Communicate to contacts through integrated voice, SMS & emails

Contact Database

At the heart of Sentle is the contact database where all your client and customer data and activity history is neatly stored. From the address book to the activity timeline

Integrated Telephony

Click to call, inbound screen pops, call control, call recording all tracked against the contacts in the CRM.

SMS

Conversational SMS, engage in two way SMS communication with single contacts or groups. All inbound & outbound messages tracked against contacts in the CRM.

Emails

Sentle seamlessly integrated with all the main email providers and tracked inbound & outbound against the contacts within the CRM.

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